Who we are

Cotell Hotel Phones is operated by Hotel Technology International Limited the official provider of Cotell  Hotel Phones and Hospitality Products. This website address is: https://cotellhotelphones.com.

What is this Privacy Policy for?

This privacy policy is for the website www.cotellhotelphones.com which is served by Hotel Technology International under the trading name of Cotell and governs the privacy of the users of said website.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and Hotel Technology International Limited, the website owner. Furthermore the way this website processes, stores and protects user data and information is also detailed within this policy. 


Hotel Technology International, the owner of  www.cotellhotelphones.com takes a proactive approach to user privacy and to ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Information on this Web site is not promised or guaranteed to be correct, current, or complete, and this site may contain technical inaccuracies or typographical errors. Hotel Technology International Limited the owner of  www.cotellhotelphones.com assumes no responsibility (and expressly disclaims responsibility) for updating this site to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any services, products, or other matters described in this site.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. 

Privacy Policy

Hotel Technology International the owner of www.cotellhotelphones.com takes your privacy seriously, any personal information you give us will be handled in accordance with the GDPR and the Data Protection Act 2018. Your data will only be stored and used for the purpose it was provided for, such as for processing orders or requests for information about our products. The website owner will also use it to send you information about our products, with the understanding that by sending your data, you agree with us using it for these purposes. The website owner does not share your data with third parties, unless expressly needed for the purposes of processing your order.

Under the GDPR your rights are as follows.

•the right to be informed;
•the right of access;
•the right to rectification;
•the right to erasure;
•the right to restrict processing;
•the right to data portability;
•the right to object; and
•the right not to be subject to automated decision-making including profiling.
We handle subject access requests in accordance with the GDPR.

Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Email Marketing

From time to time Hotel Technology International Limited the website owner may use any information submitted to provide you with further information about the products / services on offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email marketing communications cotellhotelphones.com may choose to send. Your details are not passed on to any third parties.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 you will be given the opportunity to un-subscribe at any time through the process  detailed at the footer of each email campaign.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service. We do not sell on your data to third parties.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.


Hotel Technology International does not want to receive confidential or proprietary information from you through this website. Please note that any information or material sent to Hotel Technology International via www.cotellhotelphones.com will be deemed NOT to be confidential. By sending www.cotellhotelphones.com any information or material, you grant www.cotellhotelphones.com an unrestricted, irrevocable license to copy, reproduce, publish, upload, post, transmit, distribute, publicly display, perform, modify, create derivative works from, and otherwise freely use, those materials or information. You also agree that cotellhotelphones.com is free to use any ideas, concepts, know-how, or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law